FAQ
What is different about SULÉ?
- SULÉ caps are not just your typical snapback hat. Our hats use a Patented tie on the back of the cap, dubbed the Tieback.
- We use quality materials in our clothes and caps to make you comfortable.
What payment methods do you accept?
- For orders placed through our website, we accept Visa, Mastercard, American Express and Apple Pay. Once confirmed, a receipt will be sent to the email address entered at checkout.
Where are the stores located?
- Times Square 2, Boulevard City, Riyadh, Saudi Arabia
- Art Promenade, City Walk, Jeddah, Saudi Arabia
Order Policy
- All orders are shipped within 3-5 business days of payment confirmation, Sunday - Thursday 9am - 5pm.
- All Exchanges have to happen within 3 days of purchase with receipt and original package.
- All Returns have to happen within 1 day of purchase with receipt and original package.
- Damaged or opened packet won't be accepted for exchange & return.
- All accessories such as caps cannot be exchanged or returned.
What are the shipping rates?
- All the prices mentioned include vat.
- Local Shipping, Saudi Arabia - 25 SAR
- GCC Shipping - 35 SAR
- Global Shipping - 150 SAR